ECOS Quote, Order and Delivery Process

This is a step by step guide for employers wishing to order a vehicle under the {{genericTags.schemeName}} Scheme.

{{genericTags.primaryManufacturerName}} {{genericTags.clientNetwork}} Instructions

Step 1

Employee/Scheme Co-Ordinator registers onto the website.

Step 2

Please notify the (ECOS) Helpdesk once the SC is registered. We will then provide access to create quotations on behalf of the drivers.

Step 3

The SC completes vehicle quotations on the website, using a consignment note detailing a breakdown of the chosen vehicle including options, along with discount amounts offered. Where applicable, the SC must be aware of the drivers grade in order to amend the monthly employee contribution amount.

The Scheme Co-ordinator must confirm the cash price reconciles on all documentation.

Step 4

Once the quotation is accepted by the driver, the SC will accept this quote via the website which then notifies CBS, who will transfer the details onto the 1link system and send a notification to the SC.

Step 5

Once the information is reconciled, the Scheme Co-Ordinator proceeds to accepts the order, CBS confirm that the figures are correct. A Credit Sale Agreement (CSA) and Payroll Instruction Form (PIF) are issued to the driver.

The CSA must be signed, dated (must be prior to delivery of the vehicle) and returned to CBS. The PIF needs to be completed and returned to Payroll/HR department.

Please Note: Under the Consumer Credit Act (1974) you will have 14 days from the day after the date the agreement is made to withdraw from your agreement. Please refer to your agreement for how to withdraw.

Step 6

Upon receipt of the agreement, CBS issue a further 1link request to the Scheme Co-Ordinator to place the order for the vehicle. In cases where the vehicle is not in stock, the SC will receive regular update requests until the delivery is confirmed.

Step 7

On delivery, the Scheme Co-Ordinator completes the 1link system with registration and chassis number etc. CBS will be automatically notified of this update. Your Payroll/HR department must be notified of this in order to set up payments (if applicable). The first repayment on the new scheme vehicle will take place on the day the driver is paid in the month after their vehicle is delivered.

Step 8

If the delivered vehicle is a replacement, CBS must be notified of the return date and final mileage of the returning vehicle straight away. This is to ensure that the driver is not charged for two active vehicles on the system.

Step 9

For Site funded ECOS, the vehicle is to be registered under the Sites name. For CBS funded vehicles, CBCS will be the registered keeper.

Step 10

Details on the authority to register and tax a vehicle on behalf of Car Benefit Solutions will be provided upon request.

  • Car Benefit Solutions Limited
  • The Barracks
  • 400 Bolton Road
  • Bury
  • BL8 2DA